Email — included
Connect your mailbox to keep relevant conversations attached to leads, contacts, and companies, and reuse approved templates across your team.
UpDeskCRM
Integrations
UpDeskCRM connects email today, with communication add-ons and more connections available as your needs grow.
Your customer conversations meet the CRM where they already happen — with honest boundaries about what is included.
WhatsApp communication — paid add-on
Reach and serve customers on WhatsApp with messages organized against your CRM records. Available as a paid add-on when you need it.
VoIP calling — paid add-on
Place and receive calls from the CRM and log conversations against the right relationship. Available as a paid add-on when you need it.
More connections on the way
Additional channels are planned as add-ons. We will publish them here only when they are genuinely available.
Clear boundaries between products
Integrations bring information into your workspace without merging your data with anyone else's — your records stay yours.