Is UpDeskCRM free?
A free tier is planned as the starting point. Check the published plan details for its exact limits and terms.
UpDeskCRM
Frequently asked questions
Answers about UpDeskCRM, hosting, the free tier, and paid upgrades.
Clear answers to common questions about getting started.
Can I upgrade later?
Paid upgrades are part of the intended commercial model. Availability and prices will be published when finalized.
Where do I sign in?
Use the sign-in link to reach the configured UpDeskCRM application. The production destination must be set before launch.
Which integrations are available?
Email is included today; WhatsApp and VoIP calling are offered as paid add-ons. Only what the integrations page marks available or add-on is supported.
Do I need my own server?
No. UpDeskCRM is hosted and maintained by us — you sign up and start working. There is nothing to install or administer.
Is my data kept separate?
Yes. Each UpDeskCRM account runs in its own isolated workspace, so your customer data lives in a space dedicated to you.
Can teammates have different permissions?
Yes. Roles and permissions control what each teammate can view and edit across the CRM.
What happens when UpDeskCRM is updated?
Updates roll out to your workspace automatically. You always work on the current, maintained version without doing anything.